Departments & Groups
Set up ministries, leadership roles, departments and groups in the right order, add members with roles, and handle join requests.
What's under Departments in the menu
Departments and groups organise people by ministry. Open People → Departments and you'll see six tabs:
- Departments
- The departments list, with each department's ministry, minister in charge and members.
- Groups
- Smaller groups such as cell groups or house fellowships.
- Members
- Every department and group member, with their role, status and when they joined.
- Leadership Role
- The roles you can give members — and which roles carry admin access and approval powers.
- Ministry
- The top-level ministries your departments sit under, each with its minister in charge.
- Tags
- Coloured labels for members, such as Bassist or Worship Lead.
The right order to set things up
Each step builds on the one before, so set up in this order:
- 1Create the ministry first — departments and groups must sit under a ministry.
- 2Assign the minister in charge on the ministry — every department under it then fills in its leader automatically.
- 3Create the leadership roles you need (for example Head of Department, Treasurer) and decide which roles get admin access and approval powers.
- 4Create the department under its ministry.
- 5Add members to the department with their roles — or approve the join requests members send from their portal.
Important: Following this order matters: if you create a department before its ministry, there's nothing to attach it to — and if you add members before creating the roles, you can't give them the right permissions.
Ministries, departments and groups
- Ministries
- The top level, for example Children Ministry or Outreach Ministry. Create the ministry first.
- Departments
- Teams inside a ministry, such as Choir or Ushering. They can have a Head of Department and leadership roles.
- Groups
- Communities members belong to, such as home cells or Bible studies.
Step 1: Create the ministry and its minister in charge
A ministry is the umbrella a department belongs to. The minister in charge you pick here is automatically attached to every department you later create under this ministry — so you never have to set the leader twice.
- 1Open the Ministry tab and select Add Ministry.
- 2Enter the ministry name, for example Children Ministry.
- 3Choose the Minister-In-Charge — the person responsible for everything under this ministry.
- 4Save. The ministry now appears in the list with its minister in charge.
Step 2: Leadership roles — who gets access and approvals
Leadership roles are the titles you give department members — Head of Department, Treasurer, Gen Secretary and so on. They are not just labels: each role decides what that person can do across the whole system, so set them up before you add members.
- Admin Access
- Whether someone with this role can sign in to the admin side at all. A role with Admin Access set to No stays a member-side role only.
- Budget Approver
- This role can approve budgets in Accounting.
- Requisitions Approver
- This role can approve requisitions (spending requests) in Accounting.
- Status
- Turn a role off to stop it being assigned, without deleting its history.
- 1Open the Leadership Role tab and select Add Role.
- 2Name the role, then decide its powers: Admin Access, Budget Approver, Requisitions Approver.
- 3Save. The role can now be assigned when you add a member to a department.
Important: Keep these roles in step with Settings → Access Control. The leadership role decides who gets in and who can approve; Access Control decides what each role can see and do once inside (Enable, View, Edit or None for every page). When you create a new role here, open Access Control straight after and set its permissions — otherwise the role may see too much or too little. See the Access Control guide.
Step 3: Creating a department
- 1Open Departments → Departments and select Add Department.
- 2Choose the ministry it belongs to — the Minister-In-Charge fills in automatically from the ministry.
- 3Enter the name and description, and save.
- 4Create groups the same way under the Groups tab — see the groups section below.
Important: You must create the ministry before you can add a department under it.
Step 4: Adding members and giving roles
- 1Open the Members tab and select Add Member To Department.
- 2Search for the member, pick the department and choose their role, for example Head of Department.
- 3Tick Notify Head of Department if you want the head told about the new member.
- 4Save. The member appears in the list with their role, and the role's permissions apply straight away — see the leadership roles section above.
Approving join requests
Members can ask to join a department or group from their portal. You see the request here and approve or decline it.
- 1Open the Members tab and filter by Pending — pending requests also appear under the departments list.
- 2Review the request, then Approve or Decline.
- 3The member sees the result in their portal under Departments & Groups.
Groups: the same flow
Groups work the same way as departments: create the group under a ministry (the minister in charge fills in), then add members or approve their join requests.
- 1Open the Groups tab and select Add Groups.
- 2Enter the group name, pick its department and ministry — the minister in charge fills in automatically.
- 3Save, then add members from the Members tab using Add Member To Group.
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